Interpersonal Communication for Medical Practitioners
Effective interpersonal communication is crucial for building strong doctor-patient relationships, ensuring comfort, understanding, and collaboration in healthcare settings. This program focuses on developing communication skills that enhance patient care, especially in difficult or emotional situations, and addresses interactions with informed patients and stakeholders.
Key topics
1. Principles of effective communication and clinical theory
2. Managing difficult interactions with patients and families
3. Adapting communication to different patient styles
4. Developing empathy, trust, and active listening
5. Addressing ethical concerns, apologies, and non-verbal communication
6. Enhancing clinical situation awareness and decision-making
Program benefits
1. Fine-tuning communication for better patient relationships
2. Techniques for handling tough conversations
3. Observation and interpretation of body language
Target audience
1. Doctors
2. Medical personnel
3. Health management staff
Learning formats
Program duration
30 hours (15 sessions)
